Site Help

1. The following Web Browsers are recommended for using this site; all of the options listed below are free to install and upgrade. It's generally better to have the most recent version of your preferred browser.
Safari: Apple's own browser, which comes as standard with all OS X operating systems. Updates are automatic via the 'Software Update' function of the operating system. Support can be found at www.apple.com.
Internet Explorer: Microsoft's browser, which comes as standard with all Windows computers. Downloads and upgrades are available from www.microsoft.com.
Firefox: Mozilla's PC and Mac compatible browser; installation files and updates available to download from www.mozilla.org.

2. The most commonly required MediaPlayers are listed below.
Quicktime: Apple's mediaplayer is available for Mac and Windows PCs. You can download the latest version for free from www.apple.com.
Realplayer: Available for Mac and Windows PCs. The free version can be downloaded from www.real.com.
Windows Mediaplayer: Available for Mac and Windows PCs. You can download the latest version for free from www.microsoft.com.
Note that the Mac version of Windows Mediaplayer is not compatible with files which use digital rights management, eg some wma format audio downloads.

3. Various Plug-Ins exist for most browser types which help deliver a richer experience when using the site.
Flash Macromedia's Flash plug-in is used to run animations on many websites. On this site, it is required to run the video-player at the top of the page. You can download if for free from www.macromedia.com.
Shockwave Another free Macromedia plug-in you may be interested in, and although it is not currently required to view any section of this site, it may be needed in the future and on other websites linked from here. Again, if can be downloaded from www.macromedia.com.